We have designed this website to be as safe as it possibly can be and MindFull is moderated by both human moderators and something called NetModerator. NetModerator is a very clever piece of software that works with the website, looking at all messages and chats, including private messages for anything inappropriate, such as bad language or anything that could give away personal details. NetModerator also 'reads' the content and the context of the messages and chats and looks for worrying or inappropriate relationships.
You might see NetModerator in action if you see the words "Oops, please try again" in your chat box or when sending a private message. The software is quite sensitive and, for example, will not allow you to talk about which school you go to.
NetModerator will immediately alert MindFull to any abusive or threatening conversations and grooming behaviour. If you behave in a way that does not respect others using the website, or you ignore the site rules, we will remove you from our website, and take further action against you if your behaviour is against the law.
Sometimes it can be too strict and block things that are actually OK. Let the Moderators know if this happens - we’ll see if we can stop it happening in future.
If you would like to find out more about NetModerator and how it works in more detail on this website, please email hello@MindFull.org. This email address is being protected from spambots.