Your Privacy

We collect information about you when you use the MindFull website: for example, when you first register, when you have mentoring or counselling or when you enter a competition. Website usage information is also collected via cookies, which are explained below.

If there's something you don't understand on MindFull, the best thing to do is to ask an adult you trust. Or you can talk to any of the MindFull Mentors or someone who works for MindFull when they're online. They're all here to help you.

What information do we collect from you?

When you register to use MindFull, we'll ask you some basic questions, such as: your name, email address, gender, date of birth, background and location. We'll also ask you a few questions about your mental health and wellbeing, as this is what MindFull is here to help you with. Only your username is visible on your MindFull profile though – all the rest is kept private and hidden.

Later, but only if you choose to, you can tell us more about yourself. Most of this information is also private, and the form tells you if it's hidden or shown. There's also a section for public information that you might like to share with other young people - like blog posts, or your personal interests (which you can display on your profile). But you must always be careful never to write anything here that could easily identify you.

When you have counselling, many counsellors will keep notes about your session, so that they can remember what you discussed and help you with your problems. They will keep these safe so that no-one else can see them.

How we use information

MindFull does lots of research into mental health and emotional wellbeing. We use the MindFull website to ask questions to help us better understand the types of issues young people are facing and how they are affected. This means we can improve our ways of helping and supporting you. For instance, one of the reasons we ask you to provide your postcode to help us build up a 'map' of areas in the UK where young people are most affected by mental health issues (e.g. depression). As another example, we ask whether you 'take care of a family member with a disability or long-term illness' because we are trying to understand more about the number of young carers who are worried about their mental health or emotional wellbeing.

We'll also sometimes email you with news about MindFull, but you can choose not to receive this if you prefer – simply go to your profile, select 'update your profile', and choose the 'opt out' tab. Here you can choose which mailers you wish to receive from us. You can also close your account in this section too.

Your information is kept confidential and not shared with other organisations, unless we believe that you are in danger (explained in When MindFull shares information).

When will MindFull share my information?

We'll only share your information if we feel you or someone else isn't safe. No matter what age you are, your safety and wellbeing, both off and online, are extremely important. So if you share something with a member, mentor, counsellor or member of staff that makes us worried about your safety, we may pass this on. We'll also pass on some of your personal information, so that they know who you are and where you are. We will always try to ask you first though.

For more information, read about Safeguarding on MindFull.

Getting a copy of the information we hold about you

You have the right to see the information we keep about you. If you'd like a copy of your personal information, please contact us. We keep personal information on record for six years, but you can always ask us to update or remove information.

Cookies

A cookie is a little bit of web code that can do things like track the time you spend on a website, or makes sure your username and password match up when you sign in.

Most internet browsers allow you to choose whether or not to accept cookies, which is great. But please remember, if you don't allow cookies on the MindFull website, some things, like logging in, might not work properly.

Find out more about cookies here.

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mollybabes12

mollybabes12

29 Dec 2013

My story

Hey their my name is Molly. When I was younger my mum was really ill when I was five I found my mum in a coma things really shuck me up I had to go live with my aunt down South for 4 months because she was unable to look after me. They could not find anything wrong with my mum so she kept being ill for 10 years this effected me massively in primary school so it was hard to keep friends. My mum finally got diagnosed this made me feel better. I started secondary school a fresh new ...

buzzlightyear97

buzzlightyear97

27 Dec 2013

How do you feel today?

Conversations so often begin with "How are you?" normally the response is mundane and expected "good thank you" or "fine". What nobody expects is an accurate explanation of my actual feelings, but how do I feel? It's impossible to explain lost?-yes tired?-no exhausted but how I feel can't be described with words or music or art or food. But I can describe what I do. I wake up and I get out of bed but I'm not entirely sure I want to but I do because I feel obliged to. My chest is heavy, my head hopeless I'm so tired ...

Lia32

Lia32

26 Dec 2013

Stuck

I don't know what it is anymore. I just feel, stuck. Like I don't know where to turn. Or what to do. Or what to say. Or how to function. It's like I reached my limit and my brain is yelling, stop, stop, stop. Too many thoughts, too many worries, anxieties and fears. Calm your self down. I put my trust in the dude above And in the others around me So why. Why why why, do I still feel so alone?

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Latest From TeamStream
  • 19 Dec 2013

    MindFull LGBT Mentors

    The MindFull team are recruiting for MindFull LGBT Mentors aged 16-25. The next training will take place in London on 16th and 17th January. Email: lgbtmentors@mindfull.org for further information or to book your place
  • 18 Dec 2013

    Mentors Catch up Session

    MindFull Mentors- We know you are all putting your mentoring skills and training into action so be sure to pop into a MindFull mentors catch up session and let us know how you are getting on. The next session is on Tuesday 7th January from 6pm-7pm. Spaces are limited. To apply private message Gestalty@Counsellor. You will find her in the search area of the 'who can I talk to' section. Alternatively email hello@mindfull with the title 'mentors catch up' See you there!